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Terms & Conditions

 

 

Terms & Conditions
for Monkjack Marketing.

By placing an order with Monkjack Marketing, you confirm that you are in agreement with and bound by the terms and conditions.

Definitions

Monkjack Marketing:
 
The partners, their employees or appointed agents.
 
The Client:
 
The company or individual requesting the services of Monkjack Marketing

General

 
Monkjack Marketing will carry out work only where a written purchase order is provided either by mail or email or some form of written confirmation has been received.
 
Monkjack Marketing will carry out work only for clients who are 18 years of age or above.
 
Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Monkjack Marketing cannot accept responsibility for any losses incurred due to malfunction, the website or from marketing it or any part of it.
 
The web server, website, graphics and any programming code remain the property of Monkjack Marketing until all outstanding accounts are paid in full.
 
Monkjack Marketing reserve the right to delay the publishing or provision of any design, files, hosting or marketing service until accounts are paid in full.
 
Any scripts, cgi applications or software (unless specifically agreed) written by Monkjack Marketing remain the copyright of Monkjack Marketing and may only be commercially reproduced or resold with the permission of Monkjack Marketing.
 
Monkjack Marketing cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
 
Any additions to the brief will be carried out at the discretion of Monkjack Marketing and where no charge is made by Monkjack Marketing for such additions, Monkjack Marketing accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
 
The client agrees to make available as soon as is reasonably possible to Monkjack Marketing all materials required to complete the site to the agreed standard and within the set deadline.
 
Monkjack Marketing will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.
 
Monkjack Marketing will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents
 
Monkjack Marketing will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Database, Application and E-Commerce Development

 
Monkjack Marketing cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.
 
Where applications or sites are developed on servers not provided by Monkjack Marketing, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed.
 
Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment.
 
The client is expected to test fully any application or programming relating to a site developed by Monkjack Marketing before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Monkjack Marketing will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.



 

 

Website Hosting

 
Whilst Monkjack Marketing offers hosting of websites, no guarantees can be made as to the availability or interruption of this service. Monkjack Marketing cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.
 
Monkjack Marketing reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the free hosting service should the necessity arise.

Website Marketing (SEO, Pay per Click, Social Media Marketing)

 
Whilst Monkjack Marketing will try to improve the position of the clients website in Search Engine results using the methods ordered by the client, we do not warrant that this effort is in any way guaranteed.

 
Monkjack Marketing cannot be held responsible for any changes to the position of you Web Site in the Search Engine results in response to any method ordered by the client.

Payment of Accounts

 
A deposit may be required from a new client before any work is carried out. All deposits are non-refundable. In all cases, website hosting fees and any costs incurred by Monkjack Marketing on behalf of the client are payable in advance and are non-refundable.
 
It is the Monkjack Marketing policy that any outstanding accounts for work carried out by Monkjack Marketing or its affiliates are required to be paid in full, no later than 28 days from the date of the invoice unless by prior arrangement with Monkjack Marketing.
 
Where Monkjack Marketing have also reminded client on three or more occasions, Monkjack Marketing reserve the right to add interest on a daily basis until invoice is paid in full. – Interest Rate is currently 5% over Bank base rate.
 
If accounts are not settled or Monkjack Marketing have not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.
 
Monkjack Marketing reserves the right to request full payment before the release of files, design, domain names or hosting services.